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Privacy Policy

Epinikion VOF (“Epinikion”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have under applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy applies to all visitors and customers of epinikion.org.

1. Data Controller

Epinikion VOF
Polderpeil 7
2382BW – Zoeterwoude-Rijndijk
The Netherlands
E-mail: info@epinikion.org

2. Personal Data We Collect

When you use our website or services, we may collect the following types of personal data:

  • Identity and contact data: name, address, email address, phone number.

  • Order and payment data: order details, billing address, payment method (processed securely via third-party payment providers).

  • Account data (if applicable): login credentials.

  • Communication data: messages sent by email or via contact forms.

  • Technical data: IP address, browser type, device information, cookies and similar technologies.

  • Marketing preferences: newsletter subscription or opt-outs.

3. How We Use Your Data

We process your personal data for the following purposes:

  • To process and deliver your orders.

  • To provide customer service and respond to inquiries.

  • To send order updates and transactional communications.

  • To send marketing communications (only with your consent).

  • To analyze website traffic and improve our services (via cookies/analytics).

  • To comply with legal obligations (e.g. tax and accounting).

4. Legal Bases for Processing

We process your data only when we have a legal basis under GDPR:

  • Contractual necessity: to fulfill your order or service request.

  • Legal obligation: to comply with tax, accounting, or consumer protection laws.

  • Consent: for newsletters, cookies, or optional services.

  • Legitimate interests: to improve our website and protect against fraud, provided your rights are not overridden.

5. Sharing of Data

We do not sell your personal data. We may share it only with:

  • Service providers: hosting providers, payment processors, logistics/shipping partners.

  • IT and analytics tools: for website performance and improvement.

  • Legal authorities: where required by law.

All third parties are contractually bound to protect your data.

6. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or transfers to countries deemed adequate by the European Commission.

7. Data Retention

We store your data only as long as necessary:

  • Order data: up to 7 years (legal tax/accounting requirement).

  • Customer service communications: up to 2 years.

  • Newsletter subscription: until you unsubscribe.

  • Technical/cookie data: in accordance with our Cookie Policy (or local settings).

8. Your Rights

As a data subject under GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Restrict or object to certain processing.

  • Withdraw your consent (where applicable).

  • Receive a copy of your data (data portability).

  • Lodge a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (www.autoriteitpersoonsgegevens.nl).

To exercise these rights, contact us at info@epinikion.org.

9. Cookies

Our website uses cookies and similar technologies to improve user experience, track website performance, and deliver relevant content. You can disable cookies in your browser settings, though some parts of the site may not function properly. For more details, see our Cookie Policy.

10. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “last updated” date.

12. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Epinikion VOF
Polderpeil 7
2382BW – Zoeterwoude-Rijndijk
The Netherlands
E-mail: info@epinikion.org

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